Your information deserves careful protection.

Our commitment

Eyez Optometry Holdings Sdn Bhd respects your privacy and handles personal information responsibly. This policy explains how information submitted through this website is used and protected.

Information we collect

We may collect your name, email address, phone number, preferred outlet, enquiry reason and the message you choose to submit. Basic technical information may also be processed to maintain security and prevent spam.

How we use information

We use personal information to respond to enquiries, arrange appointments, handle feedback or complaints, provide requested information, maintain service records and protect the website from misuse.

Sharing and disclosure

Information is shared only with relevant Eyez Group teams, service providers acting on our instructions, or authorities when disclosure is required by law. We do not sell personal information.

Retention and security

Records are retained only as long as reasonably necessary for their purpose, legal duties and operational needs. We apply access controls, secure sessions, input validation, activity records and other safeguards appropriate to the website.

Your choices

You may ask to access, correct or delete personal information where applicable. Some records may need to be retained to meet legal or operational obligations.

Contact

For privacy questions, email contact@eyezgroup.com or write to our management office at 65 2, Jalan Telawi 3, Bangsar Baru, 59100 Kuala Lumpur.